Terms and Conditions & Privacy Policy

Terms and Conditions & Privacy Policy

Terms & Conditions

PART I - GENERAL TERMS AND CONDITIONS

1. Website Usage

1.1 Age Restriction and Child Supervision
Those who are under 16 years of age must always get their parent/legal guardian’s consent before using the Site and/or submitting any personal information. By using the Site and/or services S-cool and Mojo provide, you confirm that you have received this consent. 

Parents/legal guardians allowing their children access and use of the Site should supervise such access and use. It is the parent/guardian’s responsibility to determine what is suitable for their children to access.

1.2 Registration Process
You must register with the Site in order to fully interact with the Site and access all the Services. Some of the Services are free to access. Other enhanced services require payment.

When you register, we ask you to provide certain information about yourselves that is true, accurate, and up to date.

For details of how we use this information, see our Privacy Policy below.

1.3 Passwords and Security
On registration you will be asked to create a username and password. You must keep your password secure and must not disclose it to or share it with anyone else.

You will be responsible for all activities and orders under your password. If you know or suspect that someone else has your password, you should change your password using the Forgotten Password feature in the My Account area of the Site.

We reserve the right to change your password if we believe that it is no longer secure. If you forget your password please use the Forgotten Password feature on the site.

1.4 Your use of the Site
Once you have completed the registration process you will be able to view and download documents that are part of the resources to help with your studies at no cost to you.

You may only use the Site for your own personal and non-commercial use. You may not make any copies of any downloads, or capture, copy or download any preview. Except as expressly provided in these Terms or as otherwise stated on the Site, no part of the Site may be copied or reproduced in any manner. You must not use any automatic device or manual process to access, acquire, copy or monitor any portion of the Site, or in any way reproduce or circumvent the navigational structure or presentation of the Site.

You may not distribute or make any such software or Services available over a network where it could be used by multiple devices at the same time, unless it is from the same IP (internet protocol) address. We may suspend access to the Services if we find that access to any of the Services has been obtained by the use of the same password from more than one IP address on three or more occasions.

You must not modify, rent, lease, lend, sell, assign, transfer, redistribute or sublicence any of the videos, resources or services available through the Site. You must not copy (except as permitted by these Terms), decompile, reverse engineer, disassemble, attempt to derive the source code of, modify, or create derivative works of the software or the Services available through the Site, except to the extent permitted by applicable law. The use of any part of the Site, except as permitted in these Terms, is strictly prohibited and may result in the infringement of the intellectual property rights of others, subjecting you to civil and criminal penalties, including possible monetary damages, for copyright infringement. You agree that you will not use the Site or any of the Services available through the Site for any purpose prohibited by any applicable law in your country of residence.

You must not use the Site in any manner that could damage, disable, impair or overburden the Site or attempt to gain unauthorised access to any part of the Site through hacking, password mining or any other means.

You will be responsible for any losses and costs resulting from your breach, or breach by anyone for whom you are responsible, of these Terms. If you access the Site from outside the United Kingdom, you do so on your own initiative and are responsible for compliance with local laws. We may terminate your use of the Site with immediate effect if you breach any of these Terms.

2. Terms for downloading
Once you have selected the content you wish to purchase and your payment is authorised, this will constitute an offer to us to subscribe to the Services. We will then process your transaction and will send you an email to confirm receipt of your purchase. Our email receipt for your subscription brings into existence a legally binding contract between you and us. If we are unable to accept your subscription for any reason we will notify you as soon as possible by email.

On payment of our charges you will be granted the non-exclusive, non-transferable right to access the requested Services through the Site in the formats made available by us. The Services you order will be delivered to you by the delivery method expressed on the Site at the time of purchase, subject to confirmation by us. Once the Services have been delivered to you, you may use them in accordance with these Terms.

3. Price & Payment
You agree to pay to us the standard charge as set out on the Site for each Service you purchase.

We shall, in our sole discretion, be entitled to vary our standard charge from time to time by posting such changes on the Site.

All payments made through the Site are subject to and include UK Value Added Tax. Payment of our charges by you for the use of the Services can be made by any method of payment shown on the checkout page of the Site.

All sales are final and all charges from those sales are non-refundable unless faulty. Due to the nature of the service, and the fact that provision of the Service starts immediately, it is not possible to cancel your purchase after you have confirmed your payment. While we will send you an email notification of every valid purchase we receive from you, we cannot guarantee that the notification will be received by you, or that it will be legible and uncorrupted.

4. Changes to the Site and software updates
We reserve the right to change the way the Site works from time to time and to withdraw any features or content provided on the Site without giving notice. To ensure that the Site functions at its best, we may from time to time offer updated software through the Site. In addition, we may find it necessary to send users automatic fixes or support files. We reserve the right to anonymously track and report users’ activities on the Site.

5. Service access
While we try to ensure that the Site is normally available 24 hours a day, we cannot be held responsible if for any reason the Site is unavailable at any time or for any period. We reserve the right to suspend access to the Site at any time for operational, regulatory, legal or other reasons.

Access to the Site may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.

Although we make all reasonable efforts to ensure that the server that makes the Site available is bug and virus free, we cannot provide any guarantee in this respect. You are responsible for obtaining Internet access to the Site from where you are in order to use the Site. We cannot be held responsible for your failure to access the Site from any location or browser. Any access fees incurred in reaching the Site (e.g. dial up charges and 3G/4G data allowances) are your responsibility.

Owing to the nature of the Internet and the fact that your access to the Site involves functionality outside our control, we cannot be held responsible for technical problems that you may experience with the Site. While we try to use all reasonable care in providing access to the Site, we cannot be held responsible for any corruption or loss of data held on your computer, or any damage caused to your computer resulting from your use of the Site.

6. Intellectual Property Rights
All intellectual property rights in any part of the Site and in respect of the content provided through the Services are owned by or licensed to us. No intellectual property right in any part of the Site or the content provided through the Services is intended to, and it shall not be deemed to, transfer to any person who accesses the Site.

Commercial use or publication of all or any item displayed on the Site or provided through the Services is strictly prohibited without prior authorisation from us. Nothing contained herein shall be construed as conferring any licence by us to use any item displayed.

Documents may be copied for personal use in accordance with these Terms only on the condition that copyright and source indications are also copied, no modifications are made and the document is copied entirely. We may at our own discretion and without giving notice alter, remove or suspend any part of the Site. In no event will we be liable for any loss or damage arising as a result of modifications made to the Site.

7. Use of information on the Site
The information on the Site and the content supplied through the Services are derived from sources believed to be reliable. However, we give no guarantee or other term regarding the accuracy or completeness of any information.

We are not responsible for the accuracy or completeness of any information contained in the websites of other providers which have links to any pages of this Site. We do not endorse any information contained on other providers’ websites.

8. Disclaimer of liability
We will not have any liability arising out of or in connection with the use of the Site or its non-availability for:
- any business losses (such as loss of profits, business, contracts or goodwill); or
- any matters due to any events outside our reasonable control; or
- any unforeseeable losses or damages.
- Results of examination either school/education establishment based or Exam Board exams and assessments of any kind.

9. Cookies
See our Privacy Policy below.

10. Notices
Unless otherwise stated in these Terms, all notices from you to us must be in writing and sent to: feedback@s-cool.co.uk.

11. Governing law and jurisdiction
These Terms are governed by English law, and you and we agree to submit to the jurisdiction of the English courts.

The Site is provided by S-cool Youth Marketing Limited, a company incorporated in the United Kingdom with company registration number 0731978.

If you require further information about us or any content on the Site, please contact us at feedback@s-cool.co.uk.

PART 2 - PRIVACY POLICY

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

1. What information do we collect?
We may collect, store and use the following kinds of personal information:
- information about your visits to and use of this website, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation.
- information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services.
- information that you provide to us for the purpose of registering with us.
- information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters.
- any other information that you choose to send to us.

Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with the terms of this privacy policy.

2. Cookies
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html.
 
3. Using your personal information
Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:
- administer the website;
- improve your browsing experience by personalising the website;
- enable your use of the services available on the website;
- send you goods purchased via the website, and supply to you services purchased via the website;
- send statements and invoices to you, and collect payments from you;
- send you general (non-marketing) commercial communications;
- send you email notifications which you have specifically requested;
- send you a newsletter and other marketing communications relating to our business which we think may be of interest to you, by post or, by email or similar technology (and you can inform us at any time if you no longer require marketing communications);
- provide third parties with statistical information about our users – but this information will not be used to identify any individual user;
- deal with enquiries and complaints made by or about you relating to the website;
- keep the website secure and prevent fraud;
- verify compliance with the terms and conditions governing the use of the website.

Please note, email addresses stored by us as part of bulk school subscriptions will only be used for the password recovery system which will be only be initiated by the user. We may use the email to inform users of important notices regarding the website but at no time will the emails be used for marketing or gathering personal information.

Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.

We will not provide your personal information to any third parties for the purpose of direct marketing unless you specifically opt-in for or request that information.

All our website financial transactions are handled through our payment services provider, PayPal. You can review the PayPal privacy policy at www.paypal.com. We will share information with PayPal only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

4. Disclosures
We may disclose your personal information:
- to the extent that we are required to do so by law;
- in connection with any ongoing or prospective legal proceedings;
- in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
- to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
- to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this privacy policy, we will not provide your information to third parties.

5. Security of your personal information
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

You acknowledge that the transmission of information over the Internet is inherently insecure, and we cannot guarantee the security of data sent over the Internet.

You are responsible for keeping your password and other login details confidential. We will not ask you for your password (except when you log in to the website).

6. Policy amendments
We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

7. Your rights
You may instruct us to provide you with any personal information we hold about you. Provision of such information will be free. However, a ‘reasonable fee’ when a request is manifestly unfounded or excessive, particularly if it is repetitive.  We may also charge a reasonable fee to comply with requests for further copies of the same information. You will need to supply appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

We may withhold such personal information to the extent permitted by law.

You may instruct us not to process your personal information for marketing purposes during the registration process, and at any other time in the email preferences area of the Account page. 

8. Third party websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

9. Updating information
Please let us know if the personal information which we hold about you needs to be corrected or updated.

10. Contact
If you have any questions about this privacy policy or our treatment of your personal information, please do not hesitate to write to us by email to feedback@s-cool.co.uk